Agreement to terms
These terms of service ("Terms") govern your access to and use of Ordrly's website, mobile apps and dashboard (the "Service"), operated by Ordrly Ltd ("Ordrly", "we", "us" or "our").
By creating an account or using the Service, you agree to be bound by these Terms. If you are using the Service on behalf of a restaurant or business, you confirm that you have the authority to accept these Terms on its behalf.
Description of service
Ordrly provides a unified dashboard for managing orders from connected delivery platforms (such as Uber Eats, Deliveroo and Just Eat), dispatching drivers, and viewing analytics about your restaurant's performance.
We may add, change or remove features from time to time to improve the Service. We'll let you know about any changes that materially affect how you use Ordrly.
Account registration
To use Ordrly, you must create an account with accurate, current information and keep your login details secure. You're responsible for all activity that happens under your account, including accounts of staff members you invite.
You must notify us promptly if you suspect any unauthorised use of your account.
Subscription and payment
Ordrly is offered on a subscription basis with a 14-day free trial. No payment card is required to start your trial.
- Auto-renewal — after your trial ends, your subscription will automatically renew and be billed at the plan rate you selected, on a monthly or annual basis, until cancelled.
- Cancellation — you can cancel your subscription at any time from your account settings. Cancellation takes effect at the end of your current billing period, and you'll retain access until then.
- Refunds — fees already paid are non-refundable except where required by law.
Payments are processed securely by Stripe. Ordrly does not store your full card details.
Acceptable use
You agree not to use Ordrly to:
- Violate any applicable law or the terms of any connected delivery platform.
- Attempt to gain unauthorised access to the Service, other accounts, or our systems.
- Upload or transmit harmful code, or interfere with the normal operation of the Service.
- Use the Service to process orders or data you don't have the right to handle.
We may suspend or terminate accounts that breach this section.
Intellectual property
Ordrly and its original content, features, branding and functionality are owned by Ordrly Ltd and are protected by copyright, trademark and other intellectual property laws.
You retain ownership of the data you upload or generate through your use of the Service (such as your order and restaurant data). We only use this data to provide the Service to you, as described in our Privacy Policy.
Limitation of liability
The Service is provided "as is" and "as available". To the fullest extent permitted by law, Ordrly Ltd shall not be liable for any indirect, incidental, special or consequential damages arising from your use of, or inability to use, the Service — including loss of orders, revenue or data.
Nothing in these Terms limits liability for death, personal injury, or fraud, where such limitation would be unlawful.
Governing law
These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms or your use of the Service will be subject to the exclusive jurisdiction of the courts of England and Wales.
Contact us
If you have any questions about these Terms, email us at support@ordrly.xyz.